How TEXEL Air Is Scaling Operational Oversight Without Scaling Administrative Complexity
Scaling Without Adding Complexity
As Texel Air expanded across Bahrain and Australasia, its operational environment became increasingly complex. The group now supports two AOCs through a shared CAMO and Engineering organisation, while managing aircraft, maintenance, operational and regulatory information across several specialist systems.
For Director of Airworthiness Andres Kjerulf, one principle became particularly important: “The first point of data entry should also be the only point of data entry.”
The objective was not to replace the specialist systems already supporting the operation. It was to reduce the amount of duplicate entry, manual transfer, and reconciliation required between them, while giving Engineering and Airworthiness teams a more consistent operational picture.
That objective led Texel Air to work with EXSYN on connecting, validating, and making better use of the information already generated across its operation.
Creating a Connected Operational Environment
Texel Air had already invested in specialised systems for different operational functions: Conduce for the electronic tech log, Veryon Tracking+ as the M&E system of record, AFIRS/ACARS for aircraft data, CFM Engine Health Monitoring and LEON for flight operations. Together, these systems capture information ranging from defects, delays and MEL items to aircraft utilisation, engine condition, component activity and operational events.
The main challenge was creating a reliable flow of information between systems so Engineering could use the data with the context needed for analysis and decision-making.
Texel Air considered developing its own data lake using tools such as Microsoft Fabric or Power BI. As a relatively small airline, however, building and maintaining that capability internally would have required additional specialist capacity. Instead, the team wanted a connected environment where information could be entered once, transmitted automatically to the systems that needed it, and then used for analysis and operational follow-up.
EXSYN became the connecting layer around those existing systems, supporting data ingestion, exchange, validation and analysis without requiring Texel Air to replace its established M&E and operational platforms.
Implementation was also an important consideration. Having introduced several major systems in a relatively short period, Texel Air had direct experience of the effort required to make new technology work operationally. The EXSYN implementation therefore followed a structured baseline-and-adoption approach covering status assessment, data ingestion, clean-up, feature adoption and user self-sufficiency.
From Data Collection to Data Confidence
Connecting systems was only the first step. Texel Air also wanted greater confidence in the quality of the information moving between them.
M&E Consistency Checks & Reports became an important part of that process. Texel Air runs checks daily or weekly to identify potential inconsistencies in its data so that the underlying issue can be investigated. The aim is not simply to correct individual errors, but to understand why they occurred and reduce the likelihood of the same problem appearing again.
Previously, an incorrect record could require the team to trace the issue back through the organisation and speak with the people involved. The current workflow makes it clearer where information requires attention and gives users better visibility into how individual entries affect downstream processes.
For Texel Air, this moves data quality away from periodic clean-up and closer to a continuous operational discipline.
Operational Insight in Practice
The value of a connected data environment becomes clearer when the information is used in day-to-day engineering and reliability work.
Flight data provides one example. OOOI — Out, Off, On and In — times are captured from the aircraft through AFIRS or ACARS and transferred to the electronic tech log. Pilots verify or amend the information before it flows into the maintenance system and becomes available for further analysis through EXSYN.
Defect information follows a similar path. Texel Air uses the resulting views to monitor MEL items, understand how long defects remain open and examine patterns across the fleet. Andres highlights one practical observation from the data: aircraft that had spent extended periods on the ground before joining the fleet tended to experience a higher rate of defects during their first six months of operation.
Component reliability can then be investigated in greater depth. The platform brings together data collection, visualisation and analysis, while allowing the Engineering team to create follow-up tasks against issues identified during the investigation.
Supporting Airworthiness Throughout the Aircraft Lifecycle
With trusted information available across the organisation, TEXEL Air has been able to strengthen oversight throughout the aircraft lifecycle.
Aircraft phase-in projects often involve reviewing large volumes of maintenance records, technical documentation, and historical compliance data. The quality and completeness of these records can vary significantly depending on previous operators and maintenance providers.
By digitising and structuring this information within EXSYN’s Phase-In app, TEXEL Air can streamline records assessments, improve visibility into outstanding actions, and support more efficient aircraft onboarding activities.
The same principles extend throughout the aircraft's operational life. Airworthiness Directives (ADs), technical publications, maintenance requirements, and compliance activities can all be managed within a connected environment, helping engineering teams maintain oversight while reducing the administrative effort associated with manual tracking processes.
Supporting EDTO Oversight Across Two AOCs
Texel Air also operates a mixed EDTO and non-EDTO fleet across its two AOCs.
To support these requirements, the airline worked with EXSYN to create dedicated EDTO views covering EDTO-significant ATA chapters, components and tasks, together with engine and APU condition monitoring and oil-consumption tracking. This allows the Airworthiness team to separate EDTO-relevant information from the wider fleet view and maintain greater visibility across different operational and regulatory environments.
The resulting dashboards also support monitoring of EDTO-significant defects, oil consumption and relevant alerts, helping the team maintain oversight across operations in Bahrain and Australasia.
Supporting Airworthiness Across the Aircraft Lifecycle
Texel Air's requirements extend beyond daily reliability monitoring.
When aircraft enter the fleet, the quality of historical records can vary significantly depending on the previous operator or lessor. Establishing a more structured Phase-In process was therefore one of the areas Texel Air wanted to address as it expanded its fleet.
During operation, the same connected approach supports OEM and regulatory information. Texel Air uses EXSYN's OEM Library to manage technical publications including the Aircraft Maintenance Manual, Illustrated Parts Catalogue and Service Bulletins, while AD Automation supports digital handling of Airworthiness Directives and helps verify whether applicable AD information is available for aircraft and components.
The lifecycle perspective also extends to aircraft return. For leased aircraft, Texel Air can record lease-return conditions and assess whether the aircraft remains within its contractual return obligations, giving the team earlier visibility of potential exposure before lease end.
Together, these workflows allow the same operational information to support aircraft induction, continuing airworthiness, reliability analysis and eventual aircraft return rather than treating each stage as a separate information problem.
What Changed for TEXEL Air
For Texel Air, the most important outcomes extend beyond connecting systems.
Reporting cycles that previously took days can now be completed in hours. Engineering and Safety teams have a more consistent information base to work from, while earlier visibility of relevant trends and events supports stronger operational oversight. The airline also reports less manual rework, fewer duplicated tools, and reduced effort around audit preparation.
Operational Outcomes
Reporting cycles reduced from days to hours
More consistent operational information for Engineering and Safety
Earlier visibility of relevant trends and operational events
Less manual rework, duplicated tooling and audit-preparation effort
The project has also influenced the way Texel Air manages information internally. Alongside the technology implementation, the airline strengthened data ownership and introduced clearer processes around reporting and follow-up, contributing to greater discipline around data quality, governance and engineering decision-making.
This is an important part of the story. The value did not come from adding another standalone dashboard. It came from improving how operational information moves between existing systems, how its quality is controlled and how Engineering can move from fleet-level information into the context behind it.
Looking Ahead
For Texel Air, the implementation is increasingly becoming an operational capability rather than simply another software project.
The airline plans to extend the same connected-data approach through further automated health checks, deeper EASA and FAA AD integration, OEM data ingestion, aircraft, engine and APU monitoring, continuous reliability monitoring, broader engineering and inventory analytics and further automation around Airworthiness Reviews.
The broader objective is straightforward: bring operational information together so that different systems work from more consistent data and the Airworthiness and Engineering organisation maintains a stronger grip on the operation as the fleet develops. Andres describes that progression as moving beyond implementation towards mastering the capability that has now been established.
Hear it from TEXEL Air
▶ Watch Andres Kjerulf, Director of Airworthiness at Texel Air, explain how the airline is connecting operational information across its engineering and maintenance environment and using it to support stronger fleet oversight.